By continuing to use the Loona website, you agree to the policies, terms, and commitments outlined below.

At Loona (Loonarae Studio Private Limited), we value transparency and trust. Protecting your personal information and respecting your privacy are integral to how we work. This Privacy Notice explains how we collect, use, and safeguard your personal data across all our services and digital platforms.

1. Data Control

Loonarae Studio Private Limited acts as the controller of your personal data and is responsible for ensuring it is collected, stored, and used in a secure and lawful manner. We are committed to maintaining the confidentiality and integrity of all information you share with us.

2. Data Access

The personal data you provide to Loona may be accessed by our internal teams and affiliated entities under Loonarae Studio Private Limited.

We do not sell, rent, or trade your personal data to third parties for marketing or advertising purposes.

3. Data Processing

When we collect personal information — whether through our website, emails, forms, or collaborations — we ensure that you are informed about:

Why the data is being collected

How it will be used

The legal basis for processing

Any implications of not providing specific information

We only process personal data for legitimate business and communication purposes that align with our services and client relationships.

4. Your Rights

As a user, client, or partner, you have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.

Rectification: You can request corrections to inaccurate or incomplete information.

Portability: You may request a copy of your data in a structured, transferable format.

Erasure: You may request that we delete your data, except in cases where:

You have an ongoing project, collaboration, or service with Loona.

There are unresolved financial, contractual, or legal obligations.

Data retention is required by law or for legitimate security purposes.

Restriction & Objection: You may restrict or object to how your data is processed, where applicable.

Marketing Preferences: You can opt out of marketing communications anytime by using the unsubscribe link in our emails.

Complaints: If you believe your data has been mishandled, you can contact us directly to address your concern.

5. Policy Updates

This Privacy Notice may be updated periodically to reflect changes in our practices, legal obligations, or technology. The latest version will always be available on our website. Any major changes will be clearly communicated.

6. Contact Us

If you have any questions, requests, or concerns about this Privacy Notice or your personal data, please contact us at:

📧 connect@loona.in

📍 Loonarae Studio Private Limited, Mumbai, India